Forums/General Support Resources/Frequently Asked Questions

Why did some recipients meeting invites appear in Outlook as an email only and without an option to Accept the invite?

Khara M
posted this on May 20, 2011 16:07

They're probably using a Gmail account on Outlook. Google has recently changed the default setting for invites to be automatically added to your calendar instead of giving you the option to accept the invite.

If you turn off the setting then the invites should show up in Gmail again.

  • From Gmail, click the Calendar link in the upper left corner. This will pop up another window with the Google calendar.
  • Click Settings in the calendar window.
  • Set the "Automatically add invitations to my calendar:" setting to "No, only show invitations to which I have responded".

 

Comments

User photo
ellen cohen

I tried this solution. It did not work. The event simply doesn't get sent as an event (calendar) type email. It sends as a regular email.

January 05, 2012 22:58
User photo
Walter Gildersleeve
Jive

I'm using Outlook (14.1.4) on a MacBook Pro (10.6.8) and don't see any option to add the meeting to my calendar.  Neither when I create a meeting nor when I receive a meeting notice.  I've attached a screenshot of the message I get.  No calendar entry is made automatically, either.

February 07, 2012 04:32
User photo
Jesse V.
FuzeBox

Hello,

Please let me know what option you have selected for the Email Notification settings in your account. You can find this setting under the Preferences tab when logged in to your account.

February 07, 2012 09:41
User photo
Steve Medina

I also struggle with this. I have no idea if the participants accepted the meeting on their end, and I can't confirm it on mine (even though I'm the host). I was using Outlook to generate the emails but recently switched over the the Fuze server - nothing worked. :(

February 08, 2012 16:47
User photo
Walter Gildersleeve
Jive

Fuze server

Attached a screenshot

February 10, 2012 03:34
User photo
Steve Medina

Thanks everyone, I'm able to get the participants an invite they can accept but I still can't get my HOST invitation to do the same. I see participants accepting via my outlook client (I get the notices) but I can't accept it myself. It stays as tentative and says I'm not the organizer, so I can't accept/reject.

 

Help?

February 13, 2012 10:44
User photo
ellen cohen

I worked this problem directly with fuze support and was told this is currently a feature, not a bug. They are going to look into it. I'm using outlook with Gmail for enterprise in the back end. It does seem that it works better for mac users than PCs.

February 13, 2012 11:19
User photo
Steve Medina

Thanks Ellen. I'm on a Mac, Outlook client, Rackspace back-end. Hopefully they add that 'feature' as soon as possible. :)

February 13, 2012 11:23