Yes by all means, include me on this venture

thanks

thanks

Please add me too.

Yes Please. ASAP.

Looking forward to eliminating the echo!

Look forward to this added service

New to Fuzemeeting.  Sounds like a good feature to explore, use and perfect.  Quality at the source. 

Hello,

I am not sure how we are supposed to report our experience wiht the beta so I am doing so here. Let me know if I need to do it elsewhere.

We just tried to do a small 3 person meeting, 2 with laptop and 1 with a desktop, all Dell.

With the same settings as before, I, the host, could hear both others but they couldn't hear me but what is weirder, they couldn't hear each other!

I am a new customer for less than a month, I selected your product because it supports 10 video feed and my team is all over the world and ....10 persons but so far our experienc with the official release is painful, everyday at least one or two have issues connecting, their webcam will not go online, or during the meeting (less than 30 minutes usually) their camera will drop or the audio will drop.

I was really looking forward to the beta to see any improvement but for tonight this is a huge setback.

Please let me know if you have another beta release later on because I will pass this one, it is unusable for me :(

Hi Daniel,

Your feedback is extremely valuable and we will move forward towards correcting the issues you are experiencing as a beta tester and with your existing Fuze Meeting Account.  If anyone else is experiencing the same issue as Daniel Desjardins, please comment on this string.  

The best way we can help you resolve the issues you are experiencing is by letting us see your meeting's error log.  To provide us with the error log, click on the "Feedback" link on the upper right corner of your Fuze Meeting Screen while you are experiencing these issues.  The "Feedback" link is located within the blue navigation bar.  Simply put your mouse over the blue navigation bar at the top of your screen, click the "Feedback" link, and follow the instructions to send us your meeting's error log.  Give me a call at 415-367-4584 if you need any help with this.

Also, Daniel, you came to the right place to leave your comments.  As stated in the email I sent, "You can send us your feedback by emailing me directly or adding comments to our VoIP forum."  

Once again, we appreciate your feedback so much.  Daniel, would it be ok if we contacted you directly to help troubleshoot the issues you are experiencing?

My Best,

Khara 

Hello Khara,

yes it would appreciate if you contact me driectly to troubleshoot this.

Best regards,

Daniel

Hold on, it wasn't tested yet!!!

Hello!

Firstly, thank you so much for participating in our new Fuze Meeting VoIP beta test!  On Monday, December 5th at 12:30AM Pacific Time we will be pushing our new VoIP functionality to production and deleting each of your VoIP beta accounts.  For further information please read the following article: http://support.fuzemeeting.com/entries/20733977-mandatory-upgrade-of-windows-plugin-for-voip

Even though the beta test has come to an end, you can continue to give feedback on your experiences with our new VoIP by posting comments to this forum or emailing me directly at khara@fuzebox.com.

We hope you enjoy our new VoIP functionality, thank you again for your participation!

My Best,

Khara M. - Product Manager at Fuze Box, Inc.

I want to thank you all at Fuze, I had an amazing support experience with the issue we had during the beta.

A special thanks to Khara for her nice touch!

I look forward to use the new version in production!

Best regards,

Daniel

Any news on the Mac version?